When you surf our website or visit our store, we may automatically collect some information about your device such as your web browser, IP address, the time zone you’re currently living in and some already installed cookies on your device. Moreover, we may also collect information about the products you search for and the individual web pages you view, and information about what webpages and terms referred you to our site. When you send SMS we also collect your contact number and carrier information called as the ‘’device information’’.
Following technologies are used for collecting the device information.
Cookies that are known to be the data files stored on your device to make your surfing browser easier. The cookies often include an anonymous unique identifier. If you do not want cookies or want to read more about them, you can visit https://en.wikipedia.org/wiki/HTTP_cookie
Log files are the tracking system which collects data about your browser. The data collected includes IP address, browser type, data/time stamps, internet service provider and referring/exit pages.
Pixels, Tags and Web beacons are the electronic files that track your data about how you surf and search the website.
SMS messages are here to have a convenient conversation between the customer and the company. These are text or media messages that are sent or received through a phone number.
Additionally Order information is also collected when you purchase or try to purchase something from our store. The information collected includes your name, email address, billing address, payment information, shipping address, ordering preferences and phone number.
We also utilize your email address or phone number to provide known marketing and social information with the help of third party data providers. This information assists us improve our customer services and products we offer.
In this privacy policy, when we talk about ‘Personal information’, we are referring to both device information and order information.
How do we use your personal information?
The order information which we collect from you is generally used to fulfil any orders placed on store either through out site or SMS (which includes processing payments, arranging the shipping, and providing the customers with order confirmation or invoices).
Actually this information is used for:
Communicating with you
Screening our orders from potential frauds or scams
And providing you with the right information and advertising of the related products and services when in line with orders you have shared with us.
The device information is used to help us screen the potential risks and frauds (particularly the IP address) and more generally to improve and optimize our store and site.
Sharing your personal information
We share your personal information with third parties to help us offer a better shopping experience to our customers and to avoid any potential risk as described above. For example, we use numerous third party customer support tools to empower and improve our customer care system. Moreover, we also used many analytics tools to help us understand your interaction with the site and to have better communication with us. We also use third party secure credit card tokens to store your payment information in a secure and safe way for subscriptions and re-ordering. We also send the necessary required order information to our distribution centers and shipping agencies for better shipment.
Finally, we may also share your personal information for law purposes which includes responding to a subpoena, arrest warrants or other lawful requests in order to comply with the laws of the state. We can also share your personal information to protect our rights.
Behavioral Advertising
We may use your personal information as described above, provided by you for targeted advertisements or marketing communications which we find suitable for you. For more information about how the targeted advertisement works, you can check out the NAI educational page at www.networkadvertising.org/understaind-online-advertisinghow-does-it-works.
You can opt out of the targeted advertising if you are not comfortable by using the following links.
Facebook & Instagram – https://www.facebooks.com/settings/?tab=ads
Google – https://www.google,com/settings/ads/anonymous
Snapchat – https://support.snapchat.com/en-US/a/advertising-preferences
Amazon – https://www.amazon.com/adprefs
Additionally, you can opt out of these services by going to the Digital Advertising Alliance’s opt-out portal at https://optout.aboutads.info.
SMS Messaging Policy
Please refer to our SMSM policy for information regarding messages, service rates and communications.
Do Not Track
Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your Rights
If you’re a European resident, you have complete right to access the personal information we hold about you and can ask your information to be corrected, deleted or updated. If you would like to exercise this right. Please contact us through the contact information below with the subject ‘’GDRP Data Request’’.
Additionally, if you’re a European resident we note that we are process the information provided by you to fulfil any contracts we might have with you (for example if you make a purchase through our site), or to pursue our legitimate business interests mentioned above. Additionally, please note that your information will be transferred outside to the territory of Europe, preferably to the United States.
Data Retention
We will keep your order and personal information for our records when you place an order through the site or SMS unless you ask us to delete your information.
Changes
We may update or change the privacy policy time to time in order to reflect and improve, for example, changes in our practices or for other legal, regulatory or operational reasons.
Contact Us
If you have any questions regarding our privacy policy, or you would like to make a complaints please contact us by email mudwtrcs@gmail.com
